Audio, Video and Smart Home Integration

Westfair TV

1961 Post Road | Fairfield, CT 06824 | 203.255.1671 |Monday-Friday 9-5:30 & Saturday 10-5

FAQ

FAQ

How To Reset Your Cable Box

A digital cable box is like a personal computer in many ways, and could freeze from time to time. If so, you may need to reboot it. Here’s how:

Scientific Atlanta iO TV™ cable box And Samsung iO TV™ Cable Box

There are two ways to reboot your Scientific Atlanta iO TV cable box:

Option 1

  1. Unplug your cable box from either the wall outlet or the box itself.
  2. Wait 10 seconds and plug it back in.
  3. The LED will display some messages then it will go blank for a period of time.
  4. Wait for the current time to appear on the LED display. This will signify that the box has successfully rebooted. The resetting process may take up to 10 minutes.
  5. Turn on your TV and cable box.

— OR —

Option 2

  1. On the front display of your cable box, hold down the Vol -, the Vol + and the Info buttons together.
  2. Wait until the box shuts off, then release.
  3. The LED will display some messages then it will go blank for a period of time.
  4. Wait for the current time to appear on the LED display. This will signify that the box has successfully rebooted. The resetting process may take up to 10 minutes.
  5. Turn on your TV and cable box.
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